International Shipping

 

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:: Shipping Policy for Canadian Residents:

First Time Customers Please Remember To:
- Shipping & Billing address must be same; Credit card holder and package receiver's name must be same.

- Fax a copy of your driver's license AND a copy of the front and back of your credit card to 1-626-839-5227 if order total is over $200.




 
:: Rate and Estimated Delivery Time:

We use USPS Priority Mail International for Canada shipments with a competitive shipping rate: First LB $19 and $1.60 for each additional LB. Please allow 7 to 14 business days for your local post office to deliver your package.

 
:: International Shipping Fees, Import Licenses, Duties and Taxes:
  1. The shipping cost will be automatically shown check-out page based on weight of your order. The shipping fee reflects the base shipping charge and do not include customs duties and taxes. Refusal or failure to pay your local duty or tax may affect your ability to place orders with us in the future.
     
  2. Alpha Distribution will not be held responsible or liable for any problems that occur at your local customs office and we will not be held liable for any customs duties or taxes imposed by your local customs office.
     
  3. Customers are solely responsible for any additional customs clearance fees. Alpha Distribution will not be held responsible or liable for these charges and cannot predict what the charges may be.
     
  4. As a customer, it is your responsibility to ensure that you are permitted to import our products from the United States.
     
  5. Refunds will NOT be granted for items that are apprehended by your local customs office.
     
  6. If you are unsure of the import policies that pertain to your country, please check and review them before placing an order with us. Various types of import licenses may be required by Canada. Alpha Distribution not, with any intent, ship products to any countries that may require any type of license.